Lifetime Warranty

With each Reverie design we include a free, lifetime warranty maintained by independent jewelers throughout the United States.

Covered Under Warranty

Any Authorized Preferred Jeweler will, at no charge:

  • Re-Tip Prongs*

Thorough inspection of all prongs, channel and setting work to assure none of the stones move in any way. Re-tipping is the process of adding small amounts of metal to the tip of each prong. Stones do not have to be removed.

*In the instances where Rhodium is required , a charge MAY be incurred. This is at the sole discretion of the Preferred Jeweler.

 

  • Re-Sizing

When possible, a Preferred Jeweler will provide lifetime resizing of your ring. Some rings are not sizable, especially if there is a large size difference, or a specialty design.

 

  • Tightening Stones

Preferred recommends and requires that you come in to a Preferred retailer to have your items inspected every 6 months so that we can check for any loose stones and perform the necessary repairs.

 

  • Refinishing and Polishing

Any scratches and or scuffs will be polished. Some finishes can’t be restored especially specialty designer finishes. Steam, ultrasonic cleaning and polishing machines are used to bring your jewelry to pristine condition.

*In the instances where Rhodium is required , a charge MAY be incurred. This is at the sole discretion of the Preferred Jeweler.

 

  • Diamond Replacement

Any missing diamond will be replaced, up to .20CT, at no additional charge to you.

What happens if your item has withstood major duress, for example if it has been slammed in a door. Is it still eligible for free repairs under the warranty?

Any kind of personal accidental damage to your jewelry would not be covered under the Preferred Warranty ... If this should occur the jeweler will charge you to get your jewelry back in warrantable condition and then reinstate the warranty. Insurance coverage is highly recommended for a situation like this.


An added benefit of your Preferred Warranty is that you will receive automated email warranty notifications, 30 days and 14 days prior to your inspection due date, to keep your purchase under warranty, valid and in good standing.

Click Here to locate an Authorized Preferred Jeweler near you.

Learn more at www.preferredjewelersinternational.com

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